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Meet our team

We’re an eclectic mix of marketers, scientists, strategists and creators – often wrapped up in the same person.

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Jeffrey Ballou

Executive Producer

Mary Bays

Senior Illustrator

Grace Beagle

Graphic Designer

Rachel Bresnahan

Project Manager

Ryan Chimney

Senior Editor

Elizabeth Cullum

Account Operations Director and Senior Account Manager

Sarah Fortune

Project Manager

Jon Foster

Office Manager

Adam Froehlich

Director of Photography /IT

Deanna Geer

Traffic Manager

Joe Harkins

Director of People & Culture and Video Operations

Cindy Hoard

Senior Producer/Director

Neal Morris


Tori Nienaber


Ben Patrick

Chief Creative Officer

Macey Phillips


Dan Rapp

Executive Creative Director

Becky Roetker

Senior Designer

Christina Shroyer

Graphic Designer Lead

Helen Su

Senior 3D Artist/Illustrator

Mike Thomas

CEO and Owner

Kevin Ungi

Vice President/Client Development

Chauyie Wei


Erica Westerfield

Creative Operations Director

Katie Zink

Products Research Strategist
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To be Upstream 360 is to flow in the opposite direction from everything else.

When it comes to taking care of people, we do things the human way. Culture isn’t a bunch of empty words and promises in a dusty handbook. It’s the daily work of cultivating curiosity and embracing the unknown even if, or most especially, when it’s scary or challenging. That’s how we learn and grow.

And what we’ve learned is that people work best when they feel heard. We embrace new perspectives and value a good pivot. Warmth and friendliness are our go-to ways of interacting even when we disagree. It shows up in the little things like stocking favorite snacks or celebrating birthdays. Visit any day and you’ll see people taking impromptu meetings on a couch, bouncing ideas off each other at lunch, or meeting up for happy hour. We don’t hang out because it’s our job—we do it because we like each other and what we do. Plus, we love dogs. We really, really love dogs (and cats).

Curiosity, passion, collaboration, and authenticity. That’s what makes us Upstream 360.

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Are you creative? A problem-solver? Love what you do? Have a dog (or at least like being around them)?

We’re only kidding about that last part (sort of). We’re looking for the kind of person who pushes through, pushes the envelope, and pushes their creative comfort zone. We’re a unique agency that balances big idea thinking with obsessive detail.

Sound like you? Let’s talk!

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Why work at Upstream 360? Besides professional growth, unique opportunities with global brands, a kickass team of people, and really awesome snacks, we have great benefits, too.

  • Medical, Dental and Vision Benefit
  • Flexible Spending Account (FSA) for Medical and Dependent care
  • 401(k) Retirement Savings Plan and Match
  • Paid time off (PTO)
  • Paid Parental Leave
  • Professional Development Opportunities
  • Employee Referral Program
  • Long Term Disability
  • Flexible Office Schedule
  • Pet-Friendly Office